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Privacy Policy

Effective May 14, 2026

The Short Term Edge LLC, doing business as “The Lauderdale Collection” (referred to as “Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request information, book a stay, or engage with our property management services.

By using our website, you agree to the practices described in this policy.

Contents
  1. Information We Collect
  2. How We Use Your Information
  3. Communications
  4. Sharing with Service Providers
  5. Cookies & Tracking
  6. Legal Disclosure
  7. Data Security
  8. Data Retention
  9. Children’s Privacy
  10. Third-Party Links
  11. Your Privacy Rights
  12. Changes to This Policy
  13. Contact Information

1. Information We Collect

Information You Voluntarily Provide

We collect personal information only when you submit it to us, including when you:

  • Book or inquire about a vacation residence
  • Request a revenue analysis or property management consultation
  • Submit a referral through our partner program
  • Fill out a contact or inquiry form
  • Communicate with us by email, phone, or text

This may include:

  • Name
  • Email address
  • Phone number
  • Property address or unit details
  • Travel dates, party size, and stay preferences
  • Information about your property’s performance

Automatically Collected Information

When you visit our website, we may automatically collect certain technical data such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent
  • Referral sources

This information helps us improve website performance and marketing effectiveness.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information
  • Process bookings and coordinate guest stays
  • Evaluate properties for potential management
  • Communicate with you about our services
  • Improve our website and marketing
  • Comply with legal obligations

We do not sell or rent your personal information.

3. Communications

By submitting your contact information, you consent to receive communications from us via:

  • Email
  • Phone calls
  • Text messages (if you provide a mobile number)

These communications may include booking confirmations, pre-arrival messages, responses to inquiries, follow-ups, and information about our services. You may opt out of marketing emails at any time using the unsubscribe link. You may opt out of SMS by replying “STOP.”

4. Sharing Information with Service Providers

When you book directly through book.thelauderdalecollection.com or contact us via this website, your information stays within our internal systems. We do not share direct booking or inquiry data with Airbnb, Vrbo, or other third-party listing platforms.

We may share information with trusted third-party service providers who help operate our business, including:

  • Property management and direct booking software (OwnerRez)
  • Customer relationship management software (GoHighLevel)
  • Payment processors (for booking payments)
  • Website analytics tools (Google Analytics)
  • Email and SMS delivery platforms

These providers are only given access necessary to perform services on our behalf and are required to protect your information.

If you book one of our properties through Airbnb, Vrbo, or another third-party platform, that booking is also governed by the privacy policy of the platform you used.

5. Cookies & Tracking

Our website may use cookies or similar tracking technologies to:

  • Analyze traffic
  • Improve performance
  • Support advertising efforts

You can adjust your browser settings to decline cookies, though some features may not function properly.

6. Legal Disclosure

We may disclose personal information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent fraud or misuse

7. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill business or legal purposes.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18.

10. Third-Party Links

Our website may link to third-party websites, including booking platforms and partner services. We are not responsible for their privacy practices.

11. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding the personal information we hold about you, including the right to:

  • Request access to the personal information we have collected about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal exceptions
  • Opt out of marketing communications at any time
  • Request that we stop processing your personal information for certain purposes

California Residents (CCPA/CPRA): California residents have additional rights, including the right to know what categories of personal information we collect, the right to request deletion, and the right to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information for cross-context behavioral advertising.

To exercise any of these rights, contact us at privacy@thelauderdalecollection.com. We will respond within the timeframes required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy, contact:

The Short Term Edge LLC dba The Lauderdale Collection

Email: privacy@thelauderdalecollection.com

See also our Terms & Conditions.

The LauderdaleCollection

A boutique short-term rental management company operating a curated portfolio of designer-furnished condos in Fort Lauderdale, with data-driven operations and white-glove guest care.

hello@thelauderdalecollection.com (725) 425-4448 Fort Lauderdale, FL

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